OUR POLICY
REFUNDS
If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied. No refunds will be given after you have left the salon.
We do not offer any refunds or credit notes because you have simply changed your mind.
COMPLIMENTARY FIXES
If you are ever unsatisfied with any service in the salon we will gladly make the corrections necessary to meet your expectations within 2 days of your original service. Please call the salon immediately.
Gel polish manicures are guaranteed for 5 days after your appointment; excluding breakages. If you notice chips or lifting in the first 5 days, please call us to schedule a free repair. (Repairs must be arranged within 3 days of notification to the salon to be considered complimentary fixes.) Repairs after 5 days or for breakages, tears, and corner breaks without notifications are $5+ each.
Traditional Nail polish services are not guaranteed. However, we would be glad to fix them for you. Please call the salon within 24-48 hours after initial service and schedule an appointment for nail fix within 2 days. Please DO NOT EMAIL for fixes. Please call the salon. We would like to serve you as soon as possible.
If you have an further questions or queries, please don't hesitate to email us at [email protected]
REFUNDS
If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied. No refunds will be given after you have left the salon.
We do not offer any refunds or credit notes because you have simply changed your mind.
COMPLIMENTARY FIXES
If you are ever unsatisfied with any service in the salon we will gladly make the corrections necessary to meet your expectations within 2 days of your original service. Please call the salon immediately.
Gel polish manicures are guaranteed for 5 days after your appointment; excluding breakages. If you notice chips or lifting in the first 5 days, please call us to schedule a free repair. (Repairs must be arranged within 3 days of notification to the salon to be considered complimentary fixes.) Repairs after 5 days or for breakages, tears, and corner breaks without notifications are $5+ each.
Traditional Nail polish services are not guaranteed. However, we would be glad to fix them for you. Please call the salon within 24-48 hours after initial service and schedule an appointment for nail fix within 2 days. Please DO NOT EMAIL for fixes. Please call the salon. We would like to serve you as soon as possible.
If you have an further questions or queries, please don't hesitate to email us at [email protected]